Accession to the website of Adriatic Bank JSC Belgrade (hereinafter: the website) is anonymous and the Bank does not collect data that would enable user identification (such as first and last name, e-mail address), and website users who provide their personal data through the applications, we hereby inform that the provided personal data is processed in accordance with the rules stated below and the provisions of the applicable laws of the Republic of Serbia. Data provided in this way will not be visible to other users.

Personal data collected through contact forms (name, surname, e-mail, phone number, city) will be used by the Bank for the purpose shown in the text Information on protection of personal data ( which you can download below this text) which also contains data on the way of processing personal data and user rights, along with other important information.

Electronic and mobile banking – In addition to basic identification data and contact data, for the purpose of executing contracts for the use of these services and providing adequate technical support and improving the quality of digital services, the Bank also processes technical data that is a prerequisite for using services through means of remote communication (e.g. data about the type and model of mobile device or computer, the name and version of the mobile application, etc.).

The mobile application uses access to the mobile phone camera to provide the IPS scan service and optional payment authorization and application login.

The mobile application collects device ID information during the user registration process.

The mobile application uses access to images and media on the device so that the user can send additional information to the Bank using the Virtual inbox functionality.

The mobile application uses access to Contacts for the purpose of providing the "Transfer" service of the National Bank of Serbia, i.e. payment through the central address scheme of the National Bank of Serbia that uses the user's mobile phone number.

The mobile application requires access to the location of the device, so that the user has information about the location of the nearest branch/exhibition or ATM device.

The Bank processes personal data to the extent that it is necessary to fulfill the purpose of the processing, and they are stored for as long as is necessary to achieve the purpose, except in the case when the law obliges the Bank to continue to store them.

The Bank uses the collected data exclusively for the stated purposes and does not share them with third parties.

The Bank protects the confidentiality of data by taking appropriate organizational, technical and personnel measures to ensure the security of data and to protect them from any accidental or unlawful destruction, accidental loss, misuse, prohibited disclosure or access and any other form of unlawful processing.


Cookie Policy

Parts of our website use cookies. A cookie is a text file that is stored locally on your computer, tablet or mobile phone and that enables the recognition of users who have returned to the website, and for the purpose of monitoring and analyzing visits to the website in order to optimize it. The website uses cookies to remember what you have done on it over a period of time and what your preferred options are in terms of language, font size and other display features. This means you don't have to specify your preferred options every time you visit a website.

In addition, cookies help us analyze how you use our website and whether you encounter obstacles during navigation. They also help us tailor online ads and offers to your interests and needs. Personal data is not saved in this case, so this information cannot be used for personal identification. If you do not want to accept that a cookie is stored on your computer, it is necessary to disable the cookie for this website in your internet browser. You can delete previously installed cookies manually from your internet browser. Disabling, i.e. deleting, may also mean reducing certain functionalities of the website.

Cookies yourself from your internet browser and thus disable their use. Below are links with detailed instructions for deleting cookies for several of the most used browsers:

If you use another browser, follow the instructions of the relevant provider. If you disable cookies, you will still be able to browse the website, but with limited options.

Necessary cookies

Necessary cookies are necessary for the operation of the website, and cannot be turned off in our systems. They are usually set in response to your service requests, such as adjusting your privacy settings, logging into your account, or filling out forms. You can block these cookies in your browser or set the option to receive notifications about them, but in this case some parts of the website may not work.

Target cookies

Targeted cookies are placed on our website by our marketing partners. These companies may use them to form a profile of your interests and show you relevant advertisements on other websites. They work by uniquely identifying your browser and device. If you do not accept these cookies, you will not receive our targeted advertisements on other websites.

Performance cookies

Efficiency cookies allow us to count the number of visits and traffic sources, so that we can measure and improve the efficiency of our website. They help us to find out which pages are the most and which are the least popular, as well as to see how visitors move around the website. All data collected by these cookies is aggregated and therefore anonymous. If you do not accept performance cookies, we will not know when you visited our website.

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Call center

Kontakt centar  Adriatic banka

0800 330 300
011 3306 300


Dalmatinska 22

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